Sponsored by:
Grow Media
Launched in 2017, Grow is a positive media movement, centred around a strong vision and set of values.
Our vision is to see the UK’s business community (and the UK as a whole) flourish. Starting with the incredible and unique city of Exeter, we have started to serve the business community by telling the stories of the people within it; championing and celebrating everything that Exeter’s economy has to offer. We also shine a spotlight on those who are trying to find solutions to some of the challenges that the city is facing – from infrastructure and environmental issues to culture, gender equality and engaging young people in business.
Our aim is to inspire, add value and stimulate growth wherever and whenever we can. To put it simply; we want to be ‘good news’.
@GrowExeter
grow-media.co.uk
Speakers who took to the stage in 2019:
Michael Weedon is an analyst and commentator on retail, in particular independent retail. With a background in featuring both in-depth journalism and trade association management at board level, he combines high-level analysis of the economics of retail in the UK, with practical experience at shop level, working with individual independent shops. He also chairs the Retail & High Streets policy unit for the Federation of Small Businesses, bringing together perfectly his interests in understanding what’s going on in the High Street, explaining it to others – and working to change it for the better.
exp2.co.uk
www.fsb.org.uk
exp2.co.uk
www.fsb.org.uk
Endorse HR is committed to knowing and understanding businesses as a key criteria of being in the best position to provide effective HR support to them. This criterion applies whether providing support to smaller businesses with limited HR knowledge and experience or providing larger businesses with additional HR support for specific issues or projects. Michael Green is also part of the FSB’s South West Regional Team, and Devon Volunteer Area Leader. As experts in business, The FSB offer their members a wide range of vital business services including advice, financial expertise, support and a powerful voice in government. Their mission is to help smaller businesses achieve their ambitions.
www.endorsehr.co.uk.
www.fsb.org.uk
www.endorsehr.co.uk.
www.fsb.org.uk
Andrew Copp, from Business Mentors South West, will be showing you how to resource your business. “This isn’t just about finance. Fresh thinking to keep you competitive, in a challenging retail environment”. Business Mentors South West’s core ethos is to help people who are endeavouring to set up and develop smaller enterprises and in doing so help communities develop with thriving small businesses in their midst providing increased job opportunities and in turn assisting the wider economy.
www.businessmentorssouthwest.co.uk
www.businessmentorssouthwest.co.uk
The South West Police Regional Cyber Crime Unit (SWRCCU) offer free, impartial, nationally recognised guidance on how you can protect your organisation from cyber crime. Our talks will analyse case studies from investigations our unit have been involved in, and outline the steps which could have prevented those organisations from becoming victims. We will also discuss current and future threats, and explain how to defend against these. We will be on hand across the 4 days to offer one to one advice and free resources helping you to protect your organisation from cyber crime. Our advice is delivered in an easy to understand format with minimal ‘tech speak’ so it is suitable for all business owners.
www.swcybercrimeunit.co.uk
www.swcybercrimeunit.co.uk
Why are some retailers more successful than others? Like you, Ian Retallick wanted to know the answer to this question and dedicated two years of his life to discover the answers. After meeting with hundreds of independent retailers and studying numerous books on the topic Ian discovered that there were 7 key reasons why the best retailers achieve lasting success in their chosen industry. Whether you are a retail manager or an independent retailer you can apply these same principles to your career and achieve meaningful and lasting success.
www.specialistretailers.com
www.specialistretailers.com
The Giftware Association is the only UK trade association serving the gift and home industry. Since 1947 the association’s commitment has always been to help and support members and help them make money, save money and save time by offering a wide selection of services and support. Sarah Ward is the Chief Executive of the Giftware Association, and will be on hand to chat to you about 2019’s Gift Industry Trends – colours and styles, as well as hosting a Q&A where you can come and find about your industry association, their activity in 2018 and their plans for 2019. Sarah will be joined by Chris Workman.
www.ga-uk.org
www.ga-uk.org
The Retail Fixers are a retail consultancy agency covering E-commerce, bricks and mortar, retail focused social media training, business start up, business mentoring and more. The Retail Fixers, which aims to provide advice and support to SME retailers both online and on the high street, is the creation of Michèle Poynter and Sam Taylor of Mish and Digi-Quick.
www.facebook.com/RetailFixers
www.facebook.com/RetailFixers
Customer Experience 2020 -using Communication and Culture to easily maximise profits.
- How to empower your team to take responsibility, have an agile approach to seasonal sales and consistently deliver your Brand values.
- The simple steps to discover the true nature of your business and deliver a CustomerExperience ROI that motivates your team and creates customer loyalty.
- Your people are the link between your purpose and your profits and the lifestyle that motivated you to start your business.
